From vehicle selection to delivery at your port — we handle every step.

Yes. Every vehicle undergoes a documented 7-point inspection before it is listed on our platform. We also provide a full photo and video report so you can assess the condition firsthand. If you want additional confidence, we offer a deep inspection at a nominal fee that is fully refunded against the FOB price if you proceed with the purchase. Our goal is to make sure you know exactly what you're buying before any money changes hands.

Once payment is confirmed, our documentation team immediately begins preparing your export paperwork including the commercial invoice, export certificate, bill of lading, and any destination-specific customs documents. Simultaneously, our logistics team books the container slot at your chosen departure port and schedules the vehicle for transport to the port facility. You will receive regular updates at every stage, and your dedicated account manager remains your single point of contact throughout.

Absolutely. You can request a specific model, year, trim, color, and mileage range. If it's in our catalog, we can show you the exact unit available. If it's not currently listed, our sourcing team can search dealer and factory inventory across China to locate a match. We work with a broad network of suppliers including authorized dealerships, auction houses, and direct factory channels. Just tell us what you're looking for and we will check availability and pricing.

Most orders are confirmed within 1-3 business days of selecting a vehicle and completing the inspection review. The timeline depends on a few factors: how quickly you approve the inspection report, the availability of the specific model, and the preparation of the initial export documents. Our team works to keep every step moving efficiently, and we communicate expected timelines clearly so you never feel like your order is sitting in a queue without updates.

Deposit requirements vary depending on the vehicle type, price, and order volume. For first-time buyers, we typically request a partial deposit to confirm the booking, with the balance due before the vehicle is loaded for shipment. For repeat buyers and larger orders, we can structure payment terms that suit your business model. Every payment structure is clearly explained before any funds are requested — there are no surprise deposit requirements at the last minute.

Our documentation team prepares a complete export package including the commercial invoice, packing list, export certificate, certificate of origin, and the bill of lading (B/L) for ocean freight or rail waybill for overland routes. For certain destinations, we also prepare additional documentation such as the certificate of conformity, phytosanitary certificates (if shipping with parts), and any country-specific customs forms. All documents are prepared and reviewed before the vehicle reaches the port to prevent any clearance delays at destination.

Yes. Our standard 7-point inspection covers mechanical, cosmetic, and history verification. For buyers who want extra detail, we offer a deep inspection that includes a compression test, detailed paint meter readings, interior moisture check, undercarriage inspection with photos, and a comprehensive test drive report. This deep inspection carries a nominal fee that is fully refunded against the FOB price if you proceed with the purchase. It is especially popular for buyers purchasing higher-value vehicles or ordering sight-unseen for the first time.

The standard inspection report includes: engine condition and noise assessment, transmission operation (including clutch wear for manuals), brake pad thickness and rotor condition, tire tread depth and evenness, suspension component inspection for leaks or damage, exterior panel alignment and paint condition with photos of each panel, interior condition including seats, dashboard, electronics, and air conditioning, glass condition including chips or cracks, and mileage verification against service records. The full report is delivered digitally with supporting photos and video walkaround.

Yes. One of the key advantages of working with Cargration is that we prepare all export documentation before the vehicle is transported to the port. This includes the export customs declaration, which must be filed with Chinese customs authorities. By completing this step early, we avoid the common bottleneck of last-minute paperwork that can delay container loading and miss scheduled vessel departures. Our compliance team verifies every document for accuracy, ensuring your shipment clears Chinese export customs smoothly and arrives at destination with all paperwork in order.

All documentation is shared digitally through your account manager as each document is completed. You will receive PDF copies of the commercial invoice, packing list, and inspection report before shipment. The original bill of lading and export certificate are prepared and can be sent via courier to you or your clearing agent at the destination port. For regular buyers, we can establish a standing arrangement where original documents are automatically dispatched to your agent once the vessel departs, so there are no delays in starting the customs clearance process.

We coordinate the shipping and documentation process to support smooth customs clearance at destination. While we do not act as your clearing agent in the destination country (as customs regulations vary and local representation is typically required), we provide your local agent with all the documentation they need in advance. This includes the bill of lading, commercial invoice, packing list, certificate of origin, and any destination-specific certificates. Many of our buyers report that having complete documentation ready before the vessel arrives significantly reduces clearance times compared to buying from suppliers who prepare paperwork after departure.

Delivery is completed at the destination port, where the vehicle is released to you or your appointed clearing agent. Upon arrival, your agent handles customs clearance, pays any applicable duties and taxes, and arranges inland transport from the port to your lot or showroom. We provide all original shipping documents to enable a smooth handover. For buyers in markets we serve frequently, we can also recommend trusted local clearing agents with whom we have established relationships, though the final choice of agent is entirely yours.

We offer two primary shipping methods depending on your destination. Ocean container freight is the most common option, with vehicles loaded into 20ft or 40ft containers at the port of departure (Tianjin, Shanghai, Guangzhou, or Shenzhen). Transit times range from 25 to 45 days depending on the destination port. For destinations in Central Asia, the Caucasus, and parts of Europe, rail freight is a faster alternative with transit times of 12-20 days via routes through Kazakhstan and Russia. Our logistics team advises on the best option based on your destination, budget, and timeline.

Shipping times vary by destination and route. Ocean freight from Chinese ports to Russia (Vladivostok) typically takes 7-12 days, to the Middle East (Jebel Ali) 18-22 days, to West Africa (Abidjan, Lagos) 25-35 days, to South America (Santos) 30-45 days, and to East Africa (Dar es Salaam, Mombasa) 25-40 days. Rail routes to Central Asia and European destinations typically range from 12-20 days. These are estimated transit times based on current shipping schedules and do not include customs clearance time at destination, which varies by country.

Yes. Once your container is loaded and the vessel or train departs, you will receive a tracking number and link to monitor your shipment in real time. Our logistics team provides regular update reports including the vessel/train position, estimated arrival updates, and any notices from the shipping line or rail operator. For buyers who prefer less frequent updates, we can agree on a communication cadence that works for you. In the event of any schedule changes or port-related delays, we proactively notify you and adjust the delivery timeline accordingly.